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Privacy Notice
Our Commitment
CMichelon Couture values its customers and respects their privacy.
This privacy policy describes the personal information we may collect from you, the purposes for which we collect it, how we use it and when we may share it with third parties. This Policy also describes the choices you can make about how we collect, use and disclose your information. CMichelon Couture will not collect, use or disclose your personal information other than in compliance with this Policy.
By using the CMIchelon Couture website and/or making online purchases of products, you agree to the terms and conditions of its Policy. If our Policy changes in the future, we will notify our customers and website users of any such changes by posting an updated policy on our website.
Our Privacy Policy
What kind of information does CMichelon Couture collect?
We may collect personal information from you such as your name, telephone number(s), mail addresses, postal code, e-mail address and credit card information as your purchase is to be confirmed.
For what purposes does CMichelon Couture collect my information?
CMichelon Couture may use your personal information under your agreement to (I) process your order and to answer questions about the status of your order; (II) send you or your friends, relatives or associates, products that you have ordered; (III) maintain contact with you and provide you with ongoing personalized service; (IV) and communicate with you (via e-mail, post or otherwise) and provide you with information regarding our products, services, new collection’s launching and events such as fashion shows and exhibitions.
Does CMichelon Couture share my information with third parties?
We do not sell or rent your personal information to non-affiliated third parties except as permitted by law, however we reserve the right to disclose your personal information (as required by law), in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of CMichelon Couture.
CMichelon Couture website may contain links to websites operated by third parties. These websites may collect your personal information. This Policy does not apply to the practices of third parties and CMichelon Couture does not assume any responsibility for, and by using this website and/or accessing a third party’s website from this website you release CMichelon Couture of any responsibility for, the actions, practices
and omissions of third parties. Please check the privacy policy at each site you visit.
How do I exercise my choices about receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, please let us know by emailing us at cmichelo@cmichelon.com
How long is personal information retained?
We will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law.
How is personal information secured?
We have adopted appropriate measures to ensure the confidentiality of personal information and to safeguard personal information against loss or theft.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and make your choice. After you have finished your selection, click on “ Buy now” and you will be asked for a few details that we need to be able to complete the order * Please browse to our Special order policy for details
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping Policy
We appreciate that you want to know how quickly your order will arrive. All items delivered will have a CAD$25.00 fee applied to their price for the shipping cost. Canadian and US addresses will be delivered using Canada Post or UPS. Addresses in other countries will be delivered using UPS.
Special order policy
Cmichelon Couture design and produce unique mostly hand made cloth. The items featured in the website are most sizes X-Small (0-2) and Small (4-6) and can be purchased immediately. However they also can be order in sizes Medium (8-10) and Large (10-12) in specific colors and material. *Please see measurement chart bellow. The time framed for any of the special orders is estimated from 6 to 8 weeks and can be found on each item separately
*Please notice that a slightly measurement variation may occur on knitted garment
• Measurements are in inches
How do I measure myself?
Shoulder: Take measurement straight from one shoulder to another
Bust: Take measurement under your arms, across the fullest part of the bust, keeping it comfortable.
Natural Waist: Wrap tape around your natural waistline, again keeping it loose and comfortable
Drop Waist: Wrap tape around your lower waist just 1” below the belly button
Hips: Keeping feet together, wrap tape around the fullest part of your hips, in line with the pelvis
How do I pay for my special order?
CMichelon Couture will charge you a deposit of 25% of the item’s price in order to have the special order confirmed. The balance must be paid prior to the delivery
Can I return a garment special ordered for me?
CMichelon Couture will be happy to accept back a garment that does not fit you, however be aware that the 25% deposit is not refundable
Important Special order style information
Due to the fact that the pieces are mostly one of a kind, slightly difference may be found in the yarn and fabrics used for special orders
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